Introduction
brook-cougar ("we", "our", or "us") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access our website or use our services.
Information We Collect
We collect personal information that you voluntarily provide to us when you express interest in obtaining information about our services, when you participate in activities on our website, or otherwise when you contact us.
Personal Information Provided by You
The personal information we collect depends on the context of your interactions with us and the website, the choices you make, and the services you use. The personal information we collect may include:
- Name and contact data (email address, postal address)
- Communication preferences
- Booking and inquiry details
- Feedback and correspondence
Information Automatically Collected
We automatically collect certain information when you visit, use, or navigate our website. This information does not reveal your specific identity but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, and information about how and when you use our website.
How We Use Your Information
We use personal information collected via our website for a variety of business purposes described below:
- To provide, operate, and maintain our services
- To respond to your inquiries and fulfill your requests
- To send administrative information to you
- To process your bookings and transactions
- To improve our website and services
- To comply with legal obligations
Sharing Your Information
We may share your information in the following situations:
- Service Providers: We may share your information with third-party service providers who perform services for us or on our behalf, including payment processing, data analysis, email delivery, and customer service.
- Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, or legal process.
- Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business.
Data Retention
We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law. When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymise such information.
Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information. These may include:
- The right to access your personal data
- The right to rectification of inaccurate data
- The right to erasure of your data
- The right to restrict processing
- The right to data portability
- The right to object to processing
To exercise any of these rights, please contact us using the details provided below.
Data Security
We have implemented appropriate technical and organisational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be completely secure.
Updates to This Policy
We may update this privacy policy from time to time. The updated version will be indicated by an updated "Last updated" date at the top of this page. We encourage you to review this privacy policy frequently to stay informed about how we are protecting your information.
Contact Us
If you have questions or comments about this policy, you may contact us at:
brook-cougar
42 Royal Terrace
Edinburgh, EH7 5AB
United Kingdom
Email: [email protected]